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Terms & Conditions

In PIIRAN you can not only buy easily, but also return products easily. If you are not satisfied with the purchased product, regardless of the reason, you can cancel the contract concluded at a distance within 30 days of delivery. The way to do this is up to you. PIIRAN gives you the opportunity to return products by filling out an online return form. Return shipping costs are borne by us, regardless of the size and type of product. Some products cannot be returned and you will find information about them below. Please read the return policy on this page in detail before returning a product.

How can I return the products offered by PIIRAN?

The return of products offered by PIIRAN through the site can be done in several steps: Fill in the return form on our website and make sure that the product you want to return meets the conditions for return. Once your return request is approved, we will send a courier to you to pick up the product.The transport fee for products returned in a manner other than filling in the online form of PIIRAN and waiting for a courier sent by PIIRAN is at the expense of the customer, as well as the risk of accidental loss or damage to the goods during transport. If you return it meets the conditions for return, we will refund the amount according to the method used to pay it to us. For cash payments, we recommend that the refund be made to the bank account specified by you. If you have paid with a card online, we will refund the corresponding amount on the same card.

What conditions must the product meet?   General return conditions that apply to all categories

The products offered by PIIRAN can be returned within 30 days from the date of receipt of the shipment, regardless of whether you are an individual or a legal entity. For the form to be valid, it must be completed within 30 days from the date of delivery of the product.

All returned products must be in the same condition as upon delivery. Products that have been repaired by an unauthorized person or that have been damaged by you, such as damaged or incomplete packaging, with signs of wear or excessive use, with scratches, with traces of shocks (eg, but not limited to -) will not be accepted. mechanical / electrical shocks). Products that are not accompanied by all the accessories with which they were delivered will not be accepted. You must return the products in the original packaging, accompanied by intact labels, the original warranty and all documents with which the product is delivered.In case the delivered product was accompanied by a gift, when you return the product, you must return the gift.

In case you have purchased more than one identical product and want to return two or more of them, only one of these products can be opened. The rest must be sealed. Otherwise they will not be accepted.